One of the most talked about trends in talent identification and management is the use of artificial intelligence. The human resources department focuses on attracting, retaining, hiring and developing people. These activities are of great importance for companies. More and more organizations are turning to intelligent systems to find out what the needs of candidates and employees are.
Artificial intelligence helps to outsource not only HR and recruitment administrative tasks, but of the entire organization, since employees are not only the responsibility of the HR area, they are the responsibility of each director, leader and executive team.
1. Selection of candidates
Currently, there are several artificial intelligence tools that can help you contact the candidate before or after applying for a job within a company. Companies can evaluate candidates by having the AI tools answer the most common questions or doubts of candidates about the vacancy and at the same time informing the company of the candidate’s comments. This helps the recruiter to evaluate the candidate quickly and effectively.
2. Loyalty of the candidates
In conventional candidate selection processes, candidates have no communication with the employer during the recruitment cycle until the time of the interview. Artificial intelligence solutions help ensure greater interaction during the process. The candidate can dialogue with the recruiter in real time and in a natural, individual and personalized way.
Whether by ATS or CRM, candidate records are often not modified after having applied to a job. IA tools give the opportunity to update the candidate history to reintroduce a specific niche of candidates in similar positions.
4. More effective mainstreaming process
Orientation for new employees is necessary as it helps introduce them into the company’s culture, processes and policies. Artificial intelligence serves to answer common questions and provide new employees with information and resources to support their current programs. It is essential to introduce new employees to the culture and values of the company and artificial intelligence helps to know protocols in a more detailed way.
5. The post-offer service
Once a candidate accepts a job offer, there is a time when there is no communication between the company and the candidate. Artificial intelligence makes it possible to follow up with the candidate to increase candidate acceptance rates.
6. Relationship with future employees.
Communication is fundamental for the loyalty of future employees. Sometimes they may have questions about payment, vacation time, benefits, etc. But they may also have questions that require a more in-depth conversation with the HR manager. It is possible to have a conversation in real time thanks to Artificial Intelligence solutions.
7. Case Management and Programming
When managing situations between employee and company, artificial intelligence creates a list of questions with their answers about possible incidents, complaints or investigations. In addition, HR managers spend a lot of time coordinating interviews or work meetings. Artificial intelligence helps to manage meetings and even to schedule interviews in an agile and effective way.